What are the emergency response guidelines?

It is essentially a standardized disposal operation reference that has been sorted out in advance and can be implemented for various emergency scenarios. It ranges from burn treatment steps in milk tea shops to earthquake and flood response plans at the urban level. They all fall into this category.

The fire escape guidelines you usually see on the fire exits of office buildings, the anti-trampling procedures posted in school corridors, and even the precautions for staying at home during heavy rainstorms posted by community owners’ groups, as long as they are executable operational guidelines for responding to emergencies, are considered emergency response guidelines. When I was assisting in flood prevention drills in the community two years ago, I saw the guidelines posted by the neighborhood committee at the door of the unit building. They were not dry mandarin formulas. They even clearly marked how many centimeters the household appliances should be raised on the first floor, which grid operator to contact if the sewer was blocked, and the contact number. Even the QR code for help if you were trapped at home without food was attached. You can use it when you encounter an emergency, and there is no need to panic and look up the guide.

However, the industry has always had different views on the standards for compiling such guides. Many colleagues in the production safety system believe that emergency guides must cover every step of the operation. It is best for ordinary people without professional knowledge to get them and follow them without using their brains, to avoid panic and mistakes to the greatest extent.； However, many front-line responders feel that there are too many variables in emergencies, and regulations that are too rigid can easily tie their hands. There was a fire in a small processing plant two years ago, and the employees on duty adhered to the instructions in the manual to "cut off the power first and then extinguish the fire." They did not first remove the half-ton alcohol barrels piled next to the fire source, which almost led to a bigger accident. This matter was debated in the safety circle for several months at the time, and there is no absolute conclusion yet.

In fact, the emergency guides on the market that are highly practical now no longer follow the same standards as before. Most of them leave enough room for flexibility. Many of them clearly indicate the principle of "life safety first" in the most conspicuous position. All subsequent steps are based on this premise. If you encounter special circumstances, you can flexibly adjust them without having to fiddle with the provisions.

To put it bluntly, the emergency guide is like the emergency contact list that you have stored in your mobile phone in advance. You may not look at it twice when you turn it over. When you encounter an emergency, it can help you save a lot of time in panic and trial and error. If you follow the steps step by step, you can minimize the loss. I went to stay in a B&B in western Sichuan a while ago, and the boss posted a palm-sized emergency guide on the bedside table in each room. In addition to the regular fire escape routes, it also included which drawer of medicine to take for high reflexes and food allergies, and which phone number to call when feeling unwell in the middle of the night. The fonts were specially chosen in bold and large fonts, so presbyopia can read them clearly at a glance. This kind of guide written from the perspective of the user is much more useful than those beautifully printed tomes that are stuffed in filing cabinets and no one reads them.